FTP
Connection Instructions
Regardless of operating system
or method of connecting to our FTP site, all files
should be compressed into .zip or .sit format. Folders
cannot be uploaded.
Usernames and passwords are case sensitive and any
uploaded files should go in the "To" folder on the ftp site. Any files to be downloaded from us will
be in the From Universal Millennium folder.
Should you require any technical support, or you
would like a secure Customer specific area to upload
to, please feel free to contact your Customer Service
Representative and they will put you in contact
with our FTP Site Management Team.
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Uploading
Files
Macintosh Operating
Systems
ftp.umink.net
contact your sales or customer service representative for login credentials
In OS X it is recommended that you use an FTP
client such as Fetch, Transmit or the Freeware
client CyberDuck, as the operating system currently
does not support the uploading of files through
the FTP protocol.
For FTP client users, you must set in your FTP
application's preferences to Use Passive FTP Mode
Transfers as illustrated in Fetch. For OS X users,
this must also be set in the system preferences
panel. To do this, select the Network icon in
the Internet and Network section. Then select
the Proxies tab and make sure the Use Passive
FTP Mode (PASV) box is checked as illustrated.
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Windows
Operating Systems
ftp://ftp.umink.net
contact your sales or customer service representative for login credentials
All Windows operating systems
can access the FTP site from either a web browser
or FTP client as well. But, all users of Internet
Explorer must use version 5.5 or higher. These
users must also select Tools in their menu bar,
then select Internet Options, then select the
Advanced tab and make sure it is set as illustrated
to the in the highlighted yellow area.
Any issues with other browsers can be discussed
with us on a case by case basis.
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